Articles by Tammy Butow
- How To Establish a High Severity Incident Management Program
Tammy Butow, Prinicpal SRE, Gremlin
In this guide, Tammy shares how to establish and measure the success of a high severity incident management program. She goes over common types and examples of SEVs, SEV levels, SLOs/SLAs, the full lifecycle of a SEV, team structure, and more.