Disagreeing

Margaret Heffernan, Mentor, Merryck

In this video, Margaret covers why it's important for leaders and organizations to cultivate a culture where people can dare to disagree based on her extensive research on willful blindness.

Julie Zhuo, VP Product Design, Facebook

Since conflict is a two-way street, Julie provides tips for how to analyze yourself and your perspective during a conflict in order to produce a better outcome.

Julie Zhuo, VP Product Design, Facebook

Julie covers the key tenets of disagreeing: knowing your position, force yourself to frame multiple options, dig into root assumptions, and escalate if appropriate.

Dave Kellogg, CEO, Host Analytics

Dave covers two principles of disagreement: Amazon's famous "Disagree and Commit" principle for moving on from a disagreement, and the new information principle for when to revisit a decision after it has been made.

Andrew Bosworth, VP, Facebook

Boz talks about a specific version of disagreeing: when you're a middle manager, what do you tell your team of direct reports when management above you makes a decision you disagree with?

Jody Foster, Assistant Dean for Professionalism, University of Pennsylvania

Jody categorizes two types of people whom others find difficult at work, and shares how companies can monitor for and manage them: The Narcissus and the Bean Counter.