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Team Charters

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A team charter is a set of principles that the team lives by, and it defines who they are and how they like to work. It usually includes a high-level mission and vision, how the team works including links to relevant process documents, and KPIs for how the team will judge success.

  1. Learn Team Charters with the Practica AI Coach

    The Practica AI Coach helps you improve in Team Charters by using your current work challenges as opportunities to improve. The AI Coach will ask you questions, instruct you on concepts and tactics, and give you feedback as you make progress.

  2. What Is a Team Charter, and Why Is It Important?

    A team charter is a document that outlines a team's purpose, goals, roles, and expectations. It is important because it provides clarity and Alignment among team members, reduces conflicts, and increases Accountability.
    • DoorDash logo
      Team Charters

      Gergely Nemeth, Engineering Manager, DoorDash

      Gergely takes us through the standard components he recommends when creating a team charter: • Team history • Mission statement • Vision statement • Risks • Goals and KPIs • Inventory

  3. What should a team charter contain?

    A team charter should contain the team's mission, vision, values, goals, roles, responsibilities, communication plan, decision-making process, conflict resolution process, and performance indicators. It should be concise, clear, and agreed upon by all team members.

  4. Team Charters Cheat Sheet

    Here is a quick reference for the top 5 things you need to know about Team Charters.

    1. Step 1: Define Purpose and Vision
      • Clearly articulate the team's purpose and long-term vision.
      • Align the purpose and vision with the organization's goals.
      • Ensure team members understand and are committed to the purpose and vision.
    2. Step 2: Establish Roles and Responsibilities
      • Define the roles and responsibilities of each team member.
      • Clarify decision-making authority and accountability.
      • Ensure there is clarity on cross-functional collaboration and dependencies.
    3. Step 3: Set Goals and Objectives
      • Establish SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
      • Break down goals into actionable objectives.
      • Align goals and objectives with the team's purpose and the organization's priorities.
    4. Step 4: Establish Team Norms and Values
      • Define expected behaviors and values for the team.
      • Establish communication protocols and guidelines.
      • Foster a culture of trust, respect, and inclusivity.
    5. Step 5: Define Processes and Resources
      • Determine the processes and workflows needed to achieve goals.
      • Identify necessary resources, tools, and support for the team.
      • Continuously review and improve processes based on feedback and outcomes.

  5. Frequently asked questions

    • What are the key components of an effective Team Charter?

      An effective Team Charter should include the following components: team purpose, team goals and objectives, team roles and responsibilities, team decision-making processes, team communication guidelines, team performance metrics, and team resources and support.

    • How often should a Team Charter be reviewed and updated?

      A Team Charter should be reviewed and updated regularly, ideally at least once a year or whenever there are significant changes in the team's goals, objectives, or membership. Regular reviews ensure that the charter remains relevant and aligned with the team's current needs and priorities.

    • How can a Team Charter help resolve conflicts within the team?

      A Team Charter can help resolve conflicts by providing a clear framework for decision-making, communication, and problem-solving. When conflicts arise, team members can refer to the charter to understand their roles and responsibilities, as well as the agreed-upon processes for addressing issues. This can help prevent misunderstandings and ensure that conflicts are resolved in a constructive and timely manner.

    • How can company leaders support the development and implementation of Team Charters?

      Company leaders can support the development and implementation of Team Charters by actively promoting their use and providing resources and guidance for their creation. This may include offering training sessions, providing templates or examples, and encouraging teams to share their charters with other teams within the organization. Additionally, leaders can demonstrate their commitment to the charter process by regularly reviewing and discussing team charters during team meetings and performance evaluations.

  6. Team Charters Examples & Templates

    This section has several examples and templates for team charters. It is important to involve all team members in the creation and review of the charter to ensure buy-in and commitment. Regular updates and revisions are also necessary to keep the charter relevant and effective.
    • GitLab logo
      GitLab's Data Team's Charter

      GitLab, Editorial Team, GitLab

      This is a great example of a team charter. It covers: • Our Mission & Principles • How Data Works at GitLab • How Data Teams Work Together • Data Team Job Levels • How We Measure Impact • How To Connect With Us